Pandaren hunters automatically know how to tame Cloud Serpents. Hunters of other races must learn the skill from the tome How to School Your Serpent, which may purchased from San Redscale at The Arboretum in The Jade Forest. You require Exalted standing with The Order of the Cloud Serpent to read this tome, but the learned skill is account-wide. You can even purchase and read this tome on a non-hunter character.
The Wild Onyx Serpent circles Mount Neverest in Kun-Lai. It can be difficult to reach but you can just get in range of it if you find the right outcropping to stand on. At max level, use an item level 1 weapon (can be bought from a weapon vendor), remove your armor, and perhaps even kill yourself and take resurrection sickness to pull the serpent without killing it.
*Level scaling: In Shadowlands most NPCs will scale with the Hunter's level, within the constraints of their level range. Hunters can tame regular NPCs up to 2 levels higher than them, but can only tame elite NPCs of the hunter's level or below.